Denon DJ Engine Prime - Frequently Asked Questions

Built from the ground up, Engine Prime is music analysis and management software for optimizing your music library, file navigation, and playback experience on Denon DJ's SC5000 Prime media players. This article will answer some frequently asked questions about the features and functionality for the Denon DJ Engine Prime music management software.

 

Engine Prime Frequently Asked Questions

 

What is Engine Prime?

Engine Prime is a new iteration of the revolutionary Engine DJ software. This is a music analysis and management software for optimizing your music library, file navigation, and playback experience on the Denon DJ SC5000 prime media players. Engine Prime was built from the ground up to improve on the success of its predecessor while adding tons of new features such as personalized user profiles that store preferences like screen brightness, sync settings, pictures or logos for the center display, and much more. 

 

Where can I download Engine Prime?

Engine Prime is available as a free download for all users on the Denon DJ website. Follow the link below to download:

 

What are the system requirements for Engine Prime?

Windows:

Os Version: Windows 8.1 (64-bit) or Windows 10 (64-bit)
Processor: i5 2.0Ghz or faster
Memory: 4GB RAM or more
Video Card: Intel HD Graphics or better
Sound Interface: DirectX or ASIO Compatible Interface
Free Space: 150Mb available for application

Mac:

OS Version: OS X 10.11 or macOS 10.12
Processor: i5 2.0GHz or faster
Memory: 4GB RAM or more
Sound Interface: Internal sound card or Core Audio compatible interface
Free Space: 150Mb available for application

 

Does Engine Prime support 32-bit Windows?

Engine Prime currently only officially supports Windows 8 and Windows 10, which are almost exclusively 64-bit. Because of this, we are currently only supporting 64-bit Windows platforms.

 

How much free hard drive space do I need?

How much free space is required depends on the size of your music collection. Keep in mind, the grid and waveform data require additional storage space. This is approximately 200 Mb per 1000 songs, but this can vary greatly depending on the length of tracks in the collection. 

 

Is Engine Prime an update for the original Engine 1.5 software?

Engine Prime is a completely separate version of the Engine software, not a subsequent version of the original Engine 1.5. Engine Prime will not be compatible with the MCX8000, so current users should hang on to the original Engine software for use with this product.

 

Is there a feature overview available to help me get started?

Yes! See the video guide below for a download and installation walkthrough, as well as an introduction to features and performance:

 

Why do remote drives and songs also show up in the main collection?

The Main Collection is a complete list of all connected media, both remote and local. This allows for all of your songs on either connected hard drives or internal storage to be used interchangeably, making it easy to find your track regardless of where the file is stored.
 
Because of this, duplicate entries may appear in the main collection if a song is located in both the main collection and a removable drive. Songs are not physically duplicated on the drive, the main collection is simply reporting the song in multiple databases.  Removable drives can still be moved from one computer to another and have their crate structures retained, and any song in the main collection can be dragged to the Engine player for playback and editing at any time.
 
We realize that this is a departure from more traditional workflows and are working on an option to separate collection drives with remote drives in a more clear manner.

 

Can Engine Prime read my Serato and iTunes databases?

Yes! Engine Prime will read and import existing Serato databases and crates, as well as your iTunes library. Use the Library tab in the Engine Prime Settings to toggle the Serato and iTunes libraries on and off. 

 

Does Engine Prime support beat grid and tempo editing?

Yes, one of the great new features of Engine Prime is the built-in beat grid and tempo editor.

 

Why can’t I drag files or folders from Windows Explorer to Engine Prime?

This is most likely due to running Engine Prime “as administrator.” Please make sure Run As Administrator is disabled in the advanced application preferences and try opening Engine Prime again.

 

Help! My external drive doesn’t show up in the devices panel. (Windows)

This may happen when Windows (and therefore Engine Prime) detects an external drive as an internal drive. This can happen if an internal SATA drive is placed in a 3rd party USB enclosure. We do not support these drives and recommend you do not use them, as Windows is unable to safely eject the drives.

 

I enabled iTunes in the preferences and clicked Update iTunes Library but nothing happened. What's wrong? 

iTunes isn’t always configured to share its database with other applications. To configure iTunes to do so:

  1. Open iTunes.
  2. Go to Preferences.
  3. Go to Advanced.
  4. Check off the box for Share iTunes Library XML with other applications.
  5. Click OK to save and exit the preferences.
  6. Quit iTunes. 
  7. In Engine, select the iTunes tab and click Update iTunes Library.

 

My Dubstep collection is incorrectly analyzing at 70 BPM / My Dubstep collection is incorrectly analyzing at 140 BPM. 

The analysis BPM range can be customized in the library tab of the preferences to cater to various music genres and BPMs. 

 

Why can’t I add songs from read-only media to my collection?

Engine Prime creates and stores the database on the same drive(s) that store the tracks. This means that drives/media must have write access enabled to work with Engine Prime. Typical read-only situations include locked SD cards, CDs or other ROM media, and 12” Vinyl Discs. 

 

Where can I get further technical support?

Whether you are a customer or dealer, if you already own a Denon DJ product, or if you just have pre-sales questions, the Denon DJ technical support team is available to help!

Visit the link below to connect with any of the following support options: online community support, phone support, email support.